Why is my account blocked?
Your Pin up account can be blocked for a few common reasons. Usually it is about security or breaking the rules of the casino.
Most often, accounts are blocked because of:
- Wrong password many times – the system locks your profile for safety.
- Unverified documents – ID, address, or payment details not confirmed.
- Multiple accounts – more than one account for the same person.
- Suspicious payments – chargebacks, fake details, or strange activity.
- Bonus abuse or cheating – using software, shared accounts, or breaking casino rules.
What to do:
- Check your email or SMS for a message from Pin up.
- Prepare your ID and payment proof (bkash, Nagad, card, etc.).
- Contact support via live chat or email and ask for the exact reason.
- Follow their instructions to unlock or restore your account.
Tip: Always use real details and one account only to avoid future blocks.