Why is my deposit not credited in Pin-Up?

If your deposit is not showing in your Pin up, account, follow these quick checks:

Check payment status:
- Open your bank / bKash / Nagad / card app.
- Confirm the payment is completed, not “pending” or “reversed”.
Refresh your balance:
- Log in to your Pin-Up account.
- Go to “Cashier” → “Deposit history”.
- Refresh the page or relogin to the casino site/app.
Wait a few minutes:
- Some methods can take 5–30 minutes, especially during busy hours.
Contact support:
- Open “Support” or “Live Chat”.
- Send screenshot of payment, transaction ID, amount, time, and payment method.

Tip: Always deposit using your own verified account details and keep screenshots until the money appears in your casino balance.