What support channels are available?

Pin up, offers several ways to contact support so you can choose what is easiest for you:

Live chat:
- Open the Pin up, website or app.
- Tap the chat icon (usually bottom right).
- Type your question and wait for a support agent to reply.
Email support:
- Go to the “Support” or “Contact us” section.
- Copy the official support email.
- Send your problem with your login, time, and screenshots if possible.
FAQ/Help Centre:
- Open the “Help”, “FAQ” or “Support” section.
- Search by topic like account, payment, bonus, or casino, issues.

Tip: For urgent problems (like deposit not showing or game error), use live chat first, then email if you need a detailed follow‑up.